Contact Us

At yankuncrystal, we are ready to answer your questions about our jewelry, orders, shipping, returns, bracelet sizes and product materials.

Customer Service

Email: yankuncrystal@outlook.com Phone: +86 13868840101 Preferred Contact Method: Email

Support Hours

Monday to Friday, 9:00 AM – 6:00 PM (GMT+8) We usually reply within 1–2 business days.

Order Support

If you have any questions regarding your existing order, please include your order number in your message. This helps us locate your order and assist you more efficiently.

Product Inquiries

Please contact our customer service team if you have questions about gemstone materials, bracelet sizes, designs, jewelry care, shipping or product details.

Returns & Refunds

If you need assistance with returns or refunds, please contact us at yankuncrystal@outlook.com before sending any items back. Please state your order number and briefly explain the reason for return in your email.

Business Details

Phone: +86 13868840101

 Email: yankuncrystal@outlook.com

Official WhatsApp: