Privacy policy

Last Updated: October 20, 2026

Privacy Policy My Store operates this store and website, including all related information, content, features, tools, products and services, to deliver a curated shopping experience for you (the customer) (hereinafter referred to as the “Service”). This Store is powered by Shopify, which enables us to provide the Service to you. This Privacy Policy describes how we collect, use and disclose your personal information when you visit, use, shop or conduct other transactions through the Service, or otherwise contact us. If there is any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing and using the Service, you acknowledge that you have read this Privacy Policy and understand how your information is collected, used and disclosed as described herein.

Personal Information We Collect or Process When we use the term “personal information”, we mean information that identifies you or another person, or is reasonably associated with you or another person. Personal information does not include information collected anonymously or de-identified such that it cannot identify you or be reasonably associated with you. Depending on how you use the Service, your country/region, and as permitted or required by applicable law, we may collect or process the following categories of personal information, including inferences derived from such information: Contact Information: Your name, address, billing address, shipping address, phone number and email address. Financial Information: Credit card, debit card and financial account numbers, payment card details, financial account information, transaction details, payment method, payment confirmation and other payment details. Account Information: Your username, password, security questions, preferences and general settings. Transaction Information: Items you browse, add to cart, add to wishlist, purchase, return, exchange or cancel, together with your transaction history. Contact Records: Information you provide when contacting us, such as content submitted when sending customer support inquiries. Device Information: Information about your device, browser or network connection, your IP address and other unique identifiers. Usage Information: Information related to your use of the Service, including how and when you access or browse the Service.

Sources of Personal Information We may collect personal information from the following sources: Collected directly from you: When you create an account, access or use the Service, contact us or otherwise provide personal information to us. Automatically collected via the Service: Information collected from your device when you use our products or services or visit our website, as well as data obtained through cookies and similar technologies. From our service providers: When we engage them to provide specific technology and collect or process your personal information on our behalf. From our partners or other third parties.

How We Use Your Personal Information Depending on your interaction with us or the services you use, we may use personal information for the following purposes: To provide, customise and improve the Service. We use your personal information to deliver the Service, including performing our contract with you; processing payments; dispatching orders; remembering your preferences and items of interest; sending account-related notifications; processing purchases, returns, exchanges or other transactions; creating, maintaining and otherwise managing your account; arranging delivery; assisting with any returns or exchanges; supporting reviews; and building a personalised shopping experience for you, such as recommending products relevant to your purchase history. This may include using your personal information to further tailor and improve the Service.

Marketing and advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications to you by email, SMS or post, and displaying online advertisements for products or services on the Service or other websites based on items you previously purchased or added to your cart and your other activity on the Service.

Security and fraud prevention. We use your personal information to verify your account; deliver a secure payment and shopping experience; detect, investigate or take action against potential fraudulent, unlawful, dangerous or malicious activity; safeguard public safety; and maintain the security of our Service. If you choose to use the Service and register an account, you are responsible for safeguarding your account credentials. We strongly recommend that you do not share your username, password or other access details with others.

To contact you. We use your personal information to provide customer support, respond to your requests, deliver efficient service and maintain our business relationship.

For legal reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government authorities, investigate or participate in civil discovery, pending or actual litigation, or other adversarial legal proceedings, and handle or investigate potential violations of our terms or policies.

How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes within the scope of this Privacy Policy. Such circumstances may include: Disclosure to Shopify, suppliers and other third parties that provide services on our behalf (such as IT administration, payment processing, data analytics, customer support, cloud storage, shipping and delivery).

Disclosure to business and marketing partners to provide marketing services and serve advertisements to you. For example, we work with Shopify and third-party services to support personalised advertising based on your online activity across different merchants and websites. Our business and marketing partners will use your information subject to their respective privacy statements. Depending on your country/region, you may have the right to request that we stop sharing your information for targeted advertising and marketing based on your online activity across different merchants and websites.

When you instruct, request or otherwise consent to our disclosure of specific information to a third party, such as for product delivery, or through your use of social widgets or login integrations.

Disclosure within our affiliates or corporate group.

In connection with business transactions such as a merger or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants and similar requests), to enforce any applicable Terms of Service or policies, and to protect or defend the Service, our rights, and the rights of our users or others.

Relationship with Shopify The Service is hosted by Shopify, which collects and processes personal information about your access to and use of the Service to provide and improve the Service for you. Information you submit to the Service will be transmitted and shared with Shopify and third parties that may be located outside your country/region to provide and improve the Service. In addition, to help protect, grow and improve our business, we use certain Shopify enhancements that incorporate data and information obtained from your interactions with our store, other merchants and Shopify. To deliver these enhancements, Shopify may use personal information we collect about your interactions with our store, other merchants and Shopify. In these cases, Shopify acts as a processor of your personal information, including responding to requests you make to exercise your rights over the use of your personal information for the above purposes. For full details on how Shopify uses your personal information and any rights you may have, please visit https://www.shopify.com/legal/privacy/app-users. Depending on your country/region, you may exercise certain rights relating to your personal information here: https://privacy.shopify.com/en.

Third-Party Websites and Links The Service may provide links to websites or other online platforms operated by third parties. If you visit these websites that are not affiliated with or controlled by us, please review their privacy, security policies and other terms of service. We do not warrant and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of their information. Information you post on public or semi-public platforms, including information you share on third-party social networking platforms, may also be viewable by other users of the Service and/or users of those third-party platforms, and there is no restriction on our or third parties’ use of that information. The provision of such links does not constitute our endorsement of the content of those platforms or their owners or operators unless otherwise stated within the Service.

Children’s Data The Service is not intended for children, and we do not knowingly collect any personal information from minors within your jurisdiction. If you, as a parent or guardian, become aware that your child has provided us with personal information, please contact us using the contact details below to request deletion of that information. As of the effective date of this Privacy Policy, to our knowledge, we have not “sold” or “shared” (as defined under applicable law) personal information of individuals under the age of 16.

Information Security and Retention Please note that no security measure is foolproof or impenetrable, and we cannot guarantee absolute security. In addition, any information you send to us may not be secure in transit. We recommend that you do not send sensitive or confidential information to us over insecure channels.

The retention period for your personal information depends on various factors, such as whether the information is needed to maintain your account, provide services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices Depending on your country/region, you may have some or all of the following rights relating to your personal information. These rights are not absolute and may only apply in specific circumstances, and we may refuse your request where permitted by law. Right of Access / Right to Know. You may request access to the personal information we hold about you. Right to Deletion. You may request us to delete the personal information we maintain about you. Right to Rectification. You may request us to correct inaccurate personal information we maintain about you. Right to Data Portability. Under certain circumstances and subject to exceptions, you may obtain a copy of the personal information we hold about you and request transmission to a third party. Right to Opt Out of Sharing for Targeted Advertising. Depending on your country/region, you may opt out of the “sale” or “sharing” of your personal information, or object to processing of your personal information for “targeted advertising” as defined under applicable privacy law.

Manage Communication Preferences. We may send you promotional emails. You may stop receiving such messages at any time via the unsubscribe option shown in our emails. If you opt out, we may still send you non-promotional emails, such as notifications related to your account or orders.

If you reside in the United Kingdom or the European Economic Area, subject to exceptions and restrictions set out under local law, in addition to the above rights you may also exercise the following rights: Right to Object and Right to Restrict Processing: You may request us to stop or restrict processing of your personal information for specific purposes. Right to Withdraw Consent: Where we process your personal information based on your consent, you have the right to withdraw that consent. Withdrawal will not affect the lawfulness of any processing carried out prior to withdrawal based on that consent.

You may exercise any of these rights via the location indicated on the Service or by contacting us using the contact details below. For further details on how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, please visit: https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request, as permitted or required by applicable law. Under applicable law, you may appoint an authorised agent to submit requests on your behalf. Before accepting a request from an agent, we will require proof that the agent is authorised to act on your behalf and may require you to verify your identity directly with us. We will respond promptly to your request within the time limits required by applicable law.

Complaints If you have concerns about how we process your personal information, please contact us using the details below. Depending on your country/region, you may have the right to appeal our decision, contact us via the details below, or submit a complaint to your local data protection authority. If you are located in the European Economic Area, you may view the list of data protection authorities at https://edpb.europa.eu/about-edpb/about-edpb/members.

International Transfers Please note that we may transfer, store and process your personal information outside your country/region. If we transfer your personal information to destinations outside the European Economic Area or the United Kingdom, unless the destination country/territory has been recognised as providing an adequate level of data protection, we will use recognised data transfer mechanisms such as Standard Contractual Clauses adopted by the European Commission or any equivalent contracts issued by the relevant competent authority of the United Kingdom.

Changes to this Privacy Policy This Privacy Policy may be updated from time to time to reflect changes to our privacy practices or for other operational, legal or regulatory reasons. We will publish the revised Privacy Policy on this website, update the “Last Updated” date and provide notice as required by applicable law.

Contact Information If you have any questions about our privacy practices or this Privacy Policy, or wish to exercise any of your rights, please email us at yankuncrystal@outlook.com or reach us via our official WhatsApp. We are the data controller of your personal information under applicable data protection laws.